[In eastern Asia]
Total shopping price less than 10,000yen(in tax) => 3,000yen
Total shopping price more than 10,000yen(in tax) => 2,000yen
Australia/Bhutan/Brunei Darussalam/China/Fiji/Guam/Hong Kong/India/Korea Rep/Macau/Mongolia/N Mariana Islands/Nepal/New Caledonia/New Zealand/Philippines/Singapore/Solomon Islands/Sri Lanka/Taiwan/Thailand/Malaysia
flat rate 4,000yen
The country which are not in above list.
The colors and materials are precisely reproduced on each item pictures, but please be advised that color tones may look different by the viewers local monitor settings.
Our items are basically made "M size", except the shoes. The sizes described for each items are measured based on the Size measurements. To avoid size selection errors, please make sure to check the item sizes by comparing with your own clothes before shopping.
We accept Credit cards. The debit name will be "Alicia".
We could not investigate for any credit card payment errors. Please be advised that if there are any payment errors to your card, please contact you credit card Company for information.
If there are any needs of Cancel & Changes, please contact us before receiving the Order confirmation mail.
Shipment status could be checked from My page >>> Please check from "Buying history, order details and shipping details".
All parcels will be shipped by EMS.
Please type in the Tracking number in the box and click "Tracking start" for delivery status.
We have special features just for the members.
1. Shopping points
You get 1point per 100 Yen from your shopping. You can use your point as 1point = 1Yen from your next purchase.
2. Favorite list
You can brows your favorite list any time after logging in.
3. Point up day
You can get double point on 5day, 15day, and 25day every month.
4. Get 500Yen birthday coupon
Celebrating your happy birthday, we'd like to offer you a 500JPY worth coupon.
The coupon can be used within one month from your birthday.
My page is full of useful features and information for your shopping.
1. Check your points
2. Check buying history, order details and shipping details.
3. Check registered information and change Password, mail address and so on.
4. Add and change your shipping address.
5. Check your favorite list and coordinate styles.
6. Cancel the member ship.
To cancel your membership please access My page → Cancel your membership from the link on the right bottom.
Please be noticed that all your buying history and registered information would be deleted after canceling your membership. Please check for any information needed before canceling.s
Orders before 11AM will be shipped at the current day (Except on weekends and holidays). Please be advised that the arrangement of shipment may delay due to congestion situation or other unexpected situations.
Delivery schedule changes by the countries and regions of the delivery address. Please refer the EMS tracking service with the tracking number on the shipment notification mail.
Shipping several items of different orders at once could be possible only if the parcel has not yet been shipped. Please contact us from the contact form below.
→ Contact form
In principle, no returns except for defective goods.
We do not accept returns due to customer’s circumstances such as, wrong sizing, wrong color selection, and different item image.
No returns accepted for
We offer our best quality and preparation with our items and deliveries.
However by any possibilities, if there were any defective goods of miss delivered items please let us know and change them to new items.
For item Returns, please let us know within 3 days of delivery.
After your contact, please send to our office within 5 days with the invoice and return reasons.
* Besides defected goods and miss delivery returns, all shipping fees and charges would be customers responsible.
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Macintosh : OS X
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Please be advised that using OS and browsers as shown above may cause several errors when browsing this site.
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You can change your order only if the shipment has not been made.
Please contact below → Contact
We can not accept returns due to customer’s circumstances such as, wrong sizing, wrong color selection, and different item image.
Delivery schedule changes by the countries and region of delivery address. Please refer the EMS tracking service with tracking number on the shipment notification mail.
Please reissue the password from here ( https://alicia-online.jp/forgot/index.php )